SUPPORT
How can we help you today?
Explore key features with the interactive guided tour in under 1 minute.
Navigate to the 'Tests' section from the sidebar or quick links. Browse the available chapter-wise or full mock tests and click 'Start Test'. Note that once a test starts, you will enter a strict, full-screen exam environment.
You earn Experience Points (XP) by actively preparing on PrepZii. Completing tests, practicing PYQs, reading formula books, and maintaining streaks all contribute to your total XP. Your XP reflects your overall dedication and effort.
The global leaderboard ranks users entirely based on their total XP. The more you practice and engage with the platform, the higher your XP grows, boosting your rank among all PrepZii aspirants.
PrepZii Pro is our premium subscription tier. It unlocks advanced analytics, unlimited full-length mock tests, detailed solutions, ad-free experience, and priority support. It's designed to give serious aspirants a competitive edge.
We support a wide range of payment options through Razorpay, including credit/debit cards, UPI, net banking, and supported wallets.
Occasionally, payment network delays can cause a sync issue. Wait 5-10 minutes and refresh your dashboard. If your Pro status still hasn't updated, please report a bug or contact our support team with your payment transaction ID.
PrepZii Pro plans are fixed-term subscriptions (e.g., 1 Month, 4 Months and 1 Year). They remain active until the billing period ends. Once expired, your account will safely return to the free tier unless you purchase a new plan.
You can reach out to us at any time by emailing contact.prepzii@gmail.com, or by using the 'Contact Us' or 'Feedback' links found in the footer.
Can't find the answer you're looking for? Our support team is here to help you with any questions.

